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Home > Corporate Overview > FAQ
Frequently Asked Questions
What are the manufacturing capacities/facilities you have?
The Company has got manufacturing facilities at strategic locations all over India. Apart from its core manufacturing facility & business establishment, the company has got fully integrated conductor & cable manufacturing facility at Khurda (Orissa), Kasipur (Uttarakhand), Conductor manufacturing unit at Gumudipoondi (TamilNadu).
 
Are you into exports?
Yes the company's products are generally exported to various countries and also within the country under deemed export category. The company is a Two Star Export House status holder and its export performance has been registering a healthy growth.
 
Can material be supplied in specific cut lengths?
Yes, material can be supplied either in standard lengths or in specific cut lengths as per customer's requirement.
 
Can we have a catalogue of your range and price list of all sections?
Against a written enquiry detailed quotation brochure can be sent by return mail.
 
What is your after-sales service mechanism?
Being an ISO 9001:2008 certified company, products are manufactured under strict supervision and quality control surveillance. Further, products have to pass through different stages of inspection and finally pre dispatch inspection by the independent inspecting authority. Products manufactured by the company are guaranteed for a period of 18 months from the date of supply against any manufacturing defects. Utmost care is being taken for packing the material securely to avoid any sort of transit damage. Thus possibility of complaints arising at customers end is rare. Complaints arising thereafter are attended to at the customer's work site jointly with the customer's representative and problems are sorted out to the satisfaction of the customer.
 
What are the packing methods used by you? What do you charge for this?
All the Products generally wrapped in corrugated papers / polythene cover are securely packed in wooden drums.
 
What is the lead time required to execute an order?
15 to 30 days lead time is required from the date of receipt of technically commercially accepted Purchase Order.
 
How do I order my requirements?
On receipt of enquiry, an offer for the material required is sent to the buyer for acceptance and placement of order as per the terms and conditions of the offer.
 
Where all can I place the order?
Order can be placed directly to the Sales division of the company.
 
 
 
 
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